Routing renovation inquiries to the right local team
With renovation inquiries, routing is decided on the page, before anyone lifts a phone.
The project, in section
From the first inquiry to what changed
Four layers, read from the surface down: what the timber frame extension specialist had, what it was costing them, what we built and what is different now.
- 01
Starting point
Where it started
The renovation inquiries information ignored geography entirely. Contact details were listed without any hint of which one served which area.
- 02
The problem
What it was costing them
When it comes to renovation inquiries, every misrouted call cost two conversations. The site had the location information; it simply never connected it to the inquiry.
- 03
What we built
What went in
Each location's contact information appears next to the relevant description. When someone sends an inquiry, the chosen location travels with it, along with project location, work scope and proposed start month.
20 working days after content approval - 04
What changed
What is different now
With renovation inquiries, routing is decided on the page, before anyone lifts a phone.
Materials list
What went into the build
- Local contact panel
- Location selection
- Location-aware notifications
- Opening hours
Timeline: 20 working days after content approval, including staff review and handover.
Where it lives on every plan
People asking about renovation inquiries should not need a map of our internal structure. The page now walks them to the right contact.
A real client statement, published with permission. The business is described by type and region only.
Your inquiries, next
Want your renovation inquiries to arrive like this?
See the forms, pages and follow-up built for your services and towns in a 30 minute walkthrough. Plans from $127 a month, live in 7 days on Foundation, the $697 build fee invoiced only after launch.
Questions about this project
How long did this project take?
20 working days after content approval, including staff review and handover. The clock started once the content was approved, so the time went on building, checking and handing over rather than waiting on copy.
What was built for this timber frame extension specialist?
Each location's contact information appears next to the relevant description. When someone sends an inquiry, the chosen location travels with it, along with project location, work scope and proposed start month. The pieces used were: local contact panel, location selection, location-aware notifications, opening hours.
Why is the business not named?
The client agreed to share the project and the quote, and we describe the business by its type and region only: a timber frame extension specialist in Ann Arbor, MI with 4 staff. We never publish a client's name, website address or logo in a case study.
Could the same work suit my firm?
If your renovation inquiries arrive the way theirs did, yes. Every GetConstructionWebsite plan includes the site, the forms and the weekly updates, from $127 a month, with the $697 build fee invoiced only after launch. A demo is the quickest way to see it against your own services and towns.
Nearby cores
Related case studies
- No more silence after renovation inquiries submissionsDay to day with renovation inquiries, the sender leaves knowing the message arrived and what happens next. Staff handle a single thread per customer instead of matching duplicates.Read the case study
- A clearer first reply for renovation inquiriesWhen it comes to renovation inquiries, replies now start from substance rather than from questions.Read the case study
- Bringing renovation inquiries to the small screenFor renovation inquiries, the mobile path now ends where it should: at an inquiry. Guiding callers through the menu has stopped being part of anyone's job.Read the case study
See it built for your business
A live walkthrough of the site you would get, with your services, your towns and a form that asks the right questions first.
Or email hello@getconstructionwebsite.com and a person replies within one working day.